Refund Policy

At The Tree Houston Rentals & More, we work hard to make sure you're happy with our services. If something doesn’t go as planned, we’re here to help.

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Cancellations

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• You can cancel your rental up to 48 hours before your delivery date for a full refund.

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• Cancellations made less than 48 hours before delivery may receive a partial refund or no refund, depending on the situation.

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No Refunds

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• No refunds will be given for:​

  • Items returned late or damaged

  • Early returns (you return items before the rental period ends)

• Missed deliveries due to no one being available

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Damaged or Missing Items

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• If items are damaged or missing upon return, you may be charged a fee.

• If something arrives damaged, please contact us right away so we can make it right.

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Contact Us

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For questions about refunds, cancellations, or rescheduling:

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📧 Email: sales@treelinehoustonrentalsandmore.com or treelinehouston@yahoo.com

📍 Location: Spring, Texas